Internal Knowledge Assistant
Learn how to find answers in your company’s documents.
- What Is the Internal Knowledge Assistant?The Internal Knowledge Assistant helps you find accurate information in your company’s internal documents. It acts as a centralized knowledge source, allowing you to search, analyze, and compare company files quickly and reliably. Unlike the General Assistant, this assistant does not use public internet information. It works only with documents that belong to your organization.
- Working with Files in the Internal Knowledge AssistantThe Internal Knowledge Assistant works with your company’s internal documents to provide accurate answers with exact citations. Unlike chat uploads in the General Assistant, files used here are stored centrally and available across conversations. This article explains how files are accessed and used in the Internal Knowledge Assistant.
- Finding Information and Using CitationsThe Internal Knowledge Assistant helps you find accurate information in your company’s documents and provides citations that show where each answer comes from. This allows you to verify information and review the original source files. This article explains how to find information effectively and how to use citations.
- Comparing Company DocumentsThe Internal Knowledge Assistant can be used to compare your company’s internal documents with external documents you provide. This is useful when reviewing proposals, contracts, or other materials received from clients or partners. This article explains how to compare internal documents with external files and how to combine both assistants when needed.
- Best Practices for Internal Knowledge QueriesThe Internal Knowledge Assistant provides the most accurate results when queries are clear, focused, and well scoped. This article outlines best practices that help you find reliable answers in your company’s documents and use them effectively.