What Is the Internal Knowledge Assistant?

What the Internal Knowledge Assistant Is Used For

You can use the Internal Knowledge Assistant to:

• Search company documents

• Find policies, procedures, and specific clauses

• Get answers with exact citations

• Compare multiple internal documents

• Create summaries and reports based on internal company data

All answers are based on your company’s documents.

Where the Information Comes From

The Internal Knowledge Assistant works with:

• Documents uploaded to your company’s Knowledge Base

• Files stored in connected systems such as SharePoint or Google Drive

• Other connected document systems (when integrated)

Only documents that your organization has access to are used.

💡You can also search specific documents directly using the Search File option when working with internal files.

Exact Citations and References

Every answer includes exact citations, such as:

• Document name

• Section or paragraph

• Page number (when available)

Citations allow you to verify information and quickly navigate to the original source.

How It Differs from the General Assistant

Use the Internal Knowledge Assistant when:

• You need answers from company documents

• Accuracy and traceability are required

• You want reliable references

Use the General Assistant when:

• You need external or public information

• You want to create new content

• You are researching topics outside company data

Choosing the correct assistant helps ensure better results.

When to Use the Internal Knowledge Assistant

This assistant is best suited for:

• Finding company policies or procedures

• Searching contracts or legal documents

• Answering internal questions with references

• Comparing internal documents

• Working with company knowledge at scale

What to Read Next

• Working with Files in the Internal Knowledge Assistant

• Finding Information and Using Citations

• Comparing Company Documents