Best Practices for Better Results

Start a New Chat When Changing Topics

Every message you send includes the full conversation history.
When multiple topics are mixed in one chat, it can:

• slow down responses

• cause incomplete or mixed answers

• reduce overall accuracy

💡Pro Tip:
Start a new chat whenever you begin a new task or switch topics.

Focus on One Task at a Time

Assistants work best when given one clear task.

❌ Not recommended:

Analyze the data, create a chart, and write a report.

✅ Recommended:

Analyze the data.
(then)
Create a chart based on the results.

This approach leads to more accurate and reliable outputs.

Be Specific About Your Goal and Format

Providing clear context improves results.

When possible, specify:

• The timeframe

• Your goal

• The expected output or format

Example:

Compare monthly sales over the past 12 months and provide a short summary.

Choose the Right Assistant

Each assistant is designed for a specific type of task:

• General Assistant – content creation and public internet information

• Internal Knowledge Assistant – company documents and internal data

• Database Assistant – structured data and database analysis

If results seem off, double-check that you’re using the right assistant.

Jump to Previous Answers

In long conversations, finding earlier assistant responses can be difficult.

The Jump to previous answers feature lets you quickly navigate to earlier assistant responses without scrolling through the entire conversation. It automatically detects assistant responses and lets you jump directly to the selected point in the chat.

This feature works across all assistants and is especially useful when:

• Reviewing earlier results

• Returning to documents or analyses

• Working in long conversations

💡 Pro Tip:
Use Jump to previous answers to quickly return to earlier assistant responses in long chats.

Refine Your Prompt Instead of Starting Over

If a response is close to what you need, refine it rather than rewriting everything.

You can ask the assistant to:

• shorten or expand the answer

• change the focus

• rewrite it in a different tone or format

Example:

Refine this summary and focus only on the key takeaways.

When to Use the Prompt Library

The Prompt Library is useful when:

• Tasks repeat frequently

• You need inspiration

• You want to standardise prompts across your work

Ready-to-use examples help you get started faster and save time.

Summary

Following these best practices helps you:

• get clearer and more accurate results

• work more efficiently across assistants

• reduce confusion and repetition

Small changes in how you work with Moterra can make a big difference.

What to Read Next

• Prompt Library

• Your First Task with Moterra

• Choosing the Right Assistant